Content Policy
Online Clinic
Introduction
At PillPoint Pharmacy, we are committed to providing accurate, trustworthy, and up-to-date information across all areas of our website. This Content Policy outlines how we create, review, and manage the information published on our platform to ensure it meets the highest professional, ethical, and regulatory standards.
1. Accuracy and Medical Integrity
All health-related information on our website is written or reviewed by qualified healthcare professionals and pharmacists. We ensure that all medical content is clinically accurate, evidence-based, and aligned with current UK guidelines from the NHS, MHRA, and GPhC.
2. Regular Review and Updates
Our content is reviewed on a regular schedule to reflect the latest clinical data, legal requirements, and healthcare guidance. When treatment options or medical advice change, we promptly update our website to ensure accuracy and customer safety.
3. Educational Purpose Only
The information provided on our website is for general educational purposes only and should not replace consultation with a qualified healthcare professional. Customers should always seek advice from a GP, pharmacist, or prescriber before starting or changing any medication.
4. Transparency and Authorship
All articles, treatment pages, and guides clearly state their medical source and, where applicable, the author or reviewing pharmacist. We do not allow anonymous or unverified content to appear on our website.
5. No Promotion or Misleading Claims
PillPoint Pharmacy does not publish content that promotes, exaggerates, or misrepresents the effects of medicines. All claims about treatment efficacy are supported by credible evidence or official product information, such as the SmPC (Summary of Product Characteristics) and Customer Information Leaflet (PIL).
6. Third-Party Links and Resources
Our website may include links to external health or regulatory resources, such as the NHS or MHRA. While we only link to reputable and verified sources, PillPoint Pharmacy is not responsible for the content of external websites.
7. Reporting Inaccurate or Misleading Information
We encourage users to contact us if they believe any information on our website is inaccurate, outdated, or misleading. Reports can be made by emailing team@pillpointonline.co.uk, and our pharmacy team will review and correct the content promptly.
This policy ensures that all content published by PillPoint Pharmacy remains factual, transparent, and compliant with UK regulations, supporting customers in making safe, informed healthcare decisions.
